Refund policy

We have a strict no-return and no-replacement policy, which means all sales are final once the item has been delivered.

To maintain hygiene and quality standards, we do not accept returns or offer replacements under any circumstances. Please ensure you review product details, sizing, and descriptions carefully before placing your order.

If you face any delivery-related concerns such as missing items or transit damage, you can contact us at crimzinbluz24@gmail.com within 48 hours of delivery for assistance.

You can always contact us for any questions at crimzinbluz24@gmail.com.

Damages and issues
Please inspect your order upon reception and reach out to us immediately if your package is visibly damaged during transit or if any item is missing, so that we can assist you accordingly.

Exceptions / non-returnable items
All items available on our store are non-returnable, non-replaceable, and non-refundable, including sale items, customized products, and gift cards.

Exchanges
We do not offer exchanges

Refunds
We do not provide refunds once an order has been delivered.

Refunds are only considered in rare cases where an order cannot be fulfilled or if there is a confirmed payment failure.

For any concerns, contact us at crimzinbluz24@gmail.com